Customer Success Specialist - Italy and Southern Europe

Kostrišáková Eva, tel.: zobrazit tel. číslo , e-mail: e-mail přes odpovědní formulář • Build and maintain strong client relationships, excel at understanding the client’s business and dynamics of their internal operation • Keep up with changes to the technology and provide internal feedback • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Actively initiate and host product trainings and develop educational collateral for clients as needed • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Collect and analyse customer data, Forecast and track account metrics based on customer KPIs